Most of us are familiar with the murky warranty policies that computer companies and tech stores have, which can often lead to products not being repaired because of something that we didn't even know we did wrong.
HP Elitebook owner Chris learned how tough Hewlett-Packard is firsthand when he submitted his computer for repairs while it was still covered under warranty. Unfortunately, it was sent back to him unrepaired and dubbed a "biological hazard." Here's a look at that bio-hazard, a few pieces of cat hair caught in Chris' computer fan:
According to Chris' story on The Consumerist, he went through three weeks of back-and-forth with HP before someone finally told him exactly what that meant. Here's Chris' story from The Consumerist:
"The supervisor I spoke to started with "So, you have a long haired cat?" I in fact have a short haired cat. He then said, "Wow, I'm surprised that fan turns on at all." I scoffed, and told him he was crazy, and that all the hair in the computer (theRead More »from HP refuses to repair computer due to ‘biological hazard’ of cat