A Saint John woman is upset her mammogram results were delivered to her home in an unsealed envelope, along with the test results of a stranger.
Jessie O’Brien said she felt “almost invaded” when she found the envelope in her mailbox on Thursday.
"When you go to a hospital to have your tests done, and your medical exams and things, you don't expect everybody on the street to be able to read it,” she said.
“You expect it to be between yourself and the hospital. And this isn't the case, this isn't what happened here.”
It’s frightening, said O’Brien.
"To think that something like this could happen. How many ... you know, what else could happen if this is what happened to me? How many other times has it happened and not been caught."
O'Brien called the hospital about the error and was transferred to a mailroom supervisor who told her there could have been a problem with one of the machines that handles the mail.
A spokesperson for FacilicorpNB — the group that handles the mail — said it's still investigating, but that it appears to be an isolated incident.
O’Brien said she was asked to drop the other woman's results off at the hospital. But worried that a mistake could happen again, she took the initiative to track the woman down herself.
"She could be sitting there for months waiting for the results to come back from her test, worrying whether or not there was something seriously wrong with her,” she said.
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