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Thu May 8, 10:11 AM

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A Tim Hortons cashier in London, Ont., has been rehired after losing her job for giving a free Timbit to a customer with a fussy child.

Nicole Lilliman, 27, said she was fired Wednesday for giving one of the 16-cent treats to a regular customer with a small child. Lilliman told the London Free Press she was confronted by three managers on Monday who told her she was caught on video giving away free food, thereby violating company policy.

"I was crying," she told the newspaper. "I was like, 'I'm a single mom with four kids and you are going to put this on my record? You should bring all the staff in here and fire them all and yourselves, too.' People give out Timbits to dogs in the drive-through all the time."

Company spokeswoman Rachel Douglas said Wednesday the company regretted the action and had rehired Lilliman.

"Unfortunately, the action of the manager of this location was not appropriate, nor grounds for dismissal," Douglas said in an e-mail. "With an apology from management, Ms. Lillian has been rehired by the franchisee at another location."

WHAT OTHERS HAVE SAID ABOUT THIS NEWS STORY (SHOW) What's this?

I want to know? that time Tim died in that terrible car accident ,(where there 4 coffee shops that time? Tim,s wife and fam. where devastated ! what did she got out of this already healthy buss.perhaps Mr. Joyce CAN GIVE the REAL answer. I WAS HOPING HE DID GIVE HER A FREE FRANCHISE BUTT DID HE? do you know your seatbelt is produced likely in Thailand where the workers make 6 dollars a day! work 7 days plus O.T.!! ON THE END OF A YEAR TERM A 100 DOLLARS BIL THEY GET FOR BEING LOYAL!!!

POSTED BY: spcl33 on SUN, MAY 11, 2008 07:51 PM -0500

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Well I think in this case at first she should received the warning and follow rules and policy. not to fire right away something must be wrong there.

POSTED BY: Tvo on SUN, MAY 11, 2008 03:38 PM -0500

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Dear Ralph. That comment was awefully bigotted. What does the city of Toronto have to do with this story? I guess people like you, who cleary reside on the extreme left, can only use comments like that to justify your b.s attitude. Most people in the city are polite, open-minded and as Liberal as you'll find. Just look at the last election results. It's generally out-of-towners, like you, who make this city seem uptight 'cause your afraid of the "big city people." Get a life and please stay home

POSTED BY: unleashedint... on SAT, MAY 10, 2008 06:28 PM -0500

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To those who think poor Timmys they are loosing money you must be kidding.Owning a Tims is a license to print money so dont worry about their bottom lines!! Secondly I am very glad the employee got her job back as what a huge lack of supervisory skills this manager showed for a 15cent 1 time Timbit. I guess Tim Hortons manager training comes in the form of a 3 page handout then boom you are qualified!

POSTED BY: Rob on SAT, MAY 10, 2008 03:26 PM -0500

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i think it's time we put aside all this sh_t about how Tim Hortons lost that bit of profit from their tills. have we become so cold & hard-hearted that we have forgotten about compassion, human relations & showing that maybe there's more important things in life. when life is all over, no one is gonnna give a sh_t about how much money you made or in some cases, even who you are. the only thing they'll remember is what good you did for others.

POSTED BY: Straight Talker on SAT, MAY 10, 2008 01:44 PM -0500

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