There are few things as defeating as rounding the home stretch on the last leg of a trip and finding out your flight has been cancelled or you checked in a few minutes too late and now you’re bumped from the flight.
But don’t despair; you’re protected says the National Airlines Council of Canada – an industry organization representing carriers like Air Canada, Air Transat, Jazz Aviation and WestJet.
“NACC member airlines recognize the importance of consumer protection and have adopted the responsibilities and obligations outlined in Flight Rights Canada, the Government of Canada’s air travel consumer protection initiative,” Marc-André O'Rourke, executive director of the NACC told Yahoo Canada via an emailed statement.
O’Rourke is referring to the passenger-geared initiative launched in 2008, which requires carriers to address concerns including denied boarding as a result of overbooking, delays, cancellations, passenger re-routing, and lost and damaged baggage. “(Except for)Read More »from Flight cancelled? Got bumped? Here's what your airline owes you