Employee puts duties aside to help a blind customer shop

[Store employee goes above and beyond the call of duty/Facebook/Keep Indianapolis Beautiful]

This grocery store employee is putting the ‘customer’ back in ‘customer service’.

Ashlee Fujawa, the director of public relations for Keep Indianapolis Beautiful, was so delighted to see an employee at Kruger helping one of his blind customers do his grocery shopping, that she snapped a photo.

“Trying not to listen and completely eavesdropping at the same time, I found out that these two know each other,” she wrote on Facebook. “Colin has helped this gentleman, who is a regular at [this store] many times.”

After sharing the story online four days ago, it received almost 50,000 ‘likes’ and over 2,000 comments commending the employee, Colin Coleman, on a job well done.

“The moment captured shows human experience, respect and someone who simply asked if they could help,” Fujawa told the Huffington Post. “Once I saw the number of ‘likes’ and then ‘shares’ jump to the thousands within a few short hours, I knew others felt the same way.”

Coleman, who’s known around the grocery store to go above and beyond, does it simply because he likes to.

“Truly, I do anything to help people,” Coleman told WISHTV.com. “The [visually impaired] usually don’t particularly want people helping them, but I wanted to help anyway.”

And due to his continuous acts of kindness, Coleman was rewarded with a customer service award. According to WISHTV.com, that award is usually reserved for an entire department, making him the first individual to be presented with it.

“I wish I had one-hundred and twenty-five Colins doing the exact same thing because that’s what it’s all about,” said the store’s general manager, Andrew Fair. “It’s all about the customer.”