Advertisement

Canadians who pre-ordered Nexus 7 tablet in the dark on shipping

Google's Nexus 7 tablet might be getting great reviews, including kudos for its affordability, but you wouldn't know it if you've pre-ordered the device (like I have) in Canada.

Despite some anecdotal evidence that the 8GB version of the tablet is shipping, Canadians (and others) who ordered the 16GB model through the Google Play store seem to be in the dark as to when they might receive the highly anticipated tablet.

Adding salt to the pre-order wound is that the tablet has made its way to some stores across the country in limited numbers, allowing anyone to just walk in and pick one up. One potential Nexus 7 owner was angry enough to start an online petition asking for Google to refund shipping costs.

[ Related: Google's Nexus tablet selling fast across retail chains ]

So what's the point of pre-ordering a gadget if you can't reap the benefits of getting it before others? I naively believed that a package would make its way to my doorstop sometime before the tablet would hit retail shelves and that I'd be able to show it off in advance of the masses getting their hands on one.

"Jimmy" posted this comment on Mobilesyrup.com that illustrates the frustrations of the pre-order crowd:

So what is everyone thinking about Google's customer service? I'm a bit put off that we all spent $20.00 extra for 2 day shipping and we get the tablet much later than those that didn't pre-order at all. It sounds like those of us that ordered 16 GB are out of luck because Google sent the supply to the retail stores before us. I was under the understanding from I/O that they would not be available thru retail. That is why I jumped on the Google play store band wagon. Did I misunderstand? I really think they owe us a couple of things…One an Apology, Two our shipping charges back and three another $25.00 credit in the play store on top of the one we are getting when and if we ever see the tablet.

Meanwhile, the rest of us will have to wait patiently for a shipping notice while being content to read the the musings of folks who didn't get snagged by the pre-order trap.

[ Related: Google Nexus 7 a worthy iPad challenger ]