Carlow Mayo Township office reopens with precautions

·3 min read

On Oct. 21, the Carlow Mayo Township office reopened to the public with COVID-19 restrictions in place. A policy was outlined to ensure that the community and municipal officials are kept safe and that all concerned are compliant with the Emergency Management and Civil Protection Act, Ontario regulation 364/20 Rules for Areas in Stage 3 section 2 subsection 2, and instructions from the Medical Officer of Health with Hastings Prince Edward Public Health. This policy was posted on the township website and on the front door of the municipal office.

To ensure the health and safety of municipal officials and the community at large, a variety of restrictions were put in place to facilitate the office reopening. They are: the front door will be the only access to the building and staff and the public will come and go from this entrance, only one person is permitted at the front counter of the office at one time, customers will be screened upon entry with the three questions (Do you have new or worsening symptoms like cough, fever or chills, difficulty breathing, nasal congestion, chest tightness, muscle aches, fatigue, loss of smell or taste, digestive issues, sore throat or headaches? Have you travelled outside Canada within the last 14 days? Have you had close contact with a confirmed or probable case of COVID-19?)

Staff are required to fill out and sign a daily screening questionnaire and wear a mask or face covering when in public areas or meeting with customers. If they have a medical exemption from wearing a mask, they must be behind a barrier or maintain a distance of six feet.

Customers to the office must wear a mask or face covering, go through the screening process and use hand sanitizer when entering. If they have a medical exemption from a mask, they must deal with staff behind a barrier or physical distance by six feet.

Public area spaces will be wiped down and sanitized by staff after each customer visit, and everyone is urged to wash their hands and/or sanitize them regularly. Washrooms will not be available for customer use at this time.

Jenny Snider, the deputy clerk and treasurer for Carlow Mayo Township says that in preparation for the reopening of the municipal office, they did do some renovations.

“We partitioned off a third office and installed a glass service window in it as well as a glass service window from the foyer to the main reception/tax desk. We have signage to let people know we are only allowing one person in the foyer at a time and only one person at the desk and that face masks must be worn. We installed an automatic hand sanitizer station by the front desk for the public to use upon entry and have a sign in sheet there as well,” she says. “Many residents were happy to see us reopen as they prefer to come into the office and conduct their business in person and staff are happy to see them again.”

Michael Riley, Local Journalism Initiative Reporter, The Bancroft Times