City begins resident satisfaction survey

·1 min read

Residents of Grande Prairie will be able to have their say until June 19.

The goal of the city’s bi-annual resident satisfaction survey is to measure residents’ satisfaction with municipal services. It will help identify resident priorities so the city can better assess its future endeavours, according to the city.

“The survey is a key initiative for the city and a significant component of building engaging relationships, which is one of council’s strategic priorities,” said mayor Jackie Clayton.

The survey consists of phone calls to residents as well as a public online survey.

The survey will collect 400 telephone interviews based on a random sampling of both cellular and landlines.

The city says that all responses will be combined so that no identifying information will be included, and all responses will remain anonymous.

Clayton said council looks forward to the results of the survey to gain a better understanding of our resident’s priorities and satisfaction levels with city services.

“It will better inform our decision-making process, and best meet our community’s needs,” she said.

The results of the survey will be made public and will be reviewed against historical data from previous surveys from the city and neighbouring municipalities for the long-term planning of future projects.

Once the phone surveys are complete, the city will make the survey available to more residents at engage.cityofgp.com, creating the opportunity for a broader collection of data.

Jesse Boily, Local Journalism Initiative Reporter, Town & Country News

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