ConnectWell: new name for Lanark Renfrew Health and Community Services

·2 min read

To take away the confusion for clients, the Lanark Renfrew Health and Community Services and all its parts and programs will now be called under one name — ConnectWell Community Health.

“The name change is really for the clients to help them be aware of all those services available to them and help them access those services,” said John Jordan, chief executive officer since 2003.

With 240 staff and 200 volunteers providing services that range from autism services, mental health supports, to primary health care and therapeutic riding, ConnectWell Community Health’s programs and services will remain the same, covering Lanark and Renfrew counties and Leeds and Grenville, according to a recent release.

Jordan explained that ConnectWell is a highly interdisciplinary and integrated organization. The amalgamation includes programs offered through Lanark Community Programs, North Lanark Community Health Centre and Whitewater Bromley Community Health Centre.

The merge started 20 years ago, according to Jordan, who added that “we’ve been together all along, it just hasn’t been well communicated. There’s a number of voluntary integrations — organizations approaching us to come together for office administration, for having a single board, operating under one administration and one CEO."

“We’re trying to make sure that every door is the right door,” Jordan said. As an example, Jordan cited that if somebody presented for primary care who also needed to connect with mental health services, the organization could seamlessly connect them to those services.

Picking the new name was not an easy task and took about a year. The board was involved in choosing the name, as well as focus groups comprised of staff and clients.

In the end, ConnectWell was chosen, as “there’s really good feedback about it. People liked the name,” said Jordan.

“The words connect and well joined together in the name and standing alongside community health demonstrates collaboration for the overall health and well-being for the people and communities we serve,” Deborah Duffy, ConnectWell board of directors chair, said.

“Our new name, ConnectWell Community Health, pays tribute to our evolving integration where all our staff and volunteers are connected to each other under one name, with a shared vision, mission and set of values,” said Jordan.

ConnectWell is a registered non-profit organization and has no ties with its namesake organization in the United States.

To learn more about ConnectWell Community Health, its programs, services and organization, visit

Yona Harvey, Local Journalism Initiative Reporter, Smiths Falls Record News