What's the latest?
Medical Officer of Health Dr. Vera Etches said Wednesday the province's stay-at-home order is working but there is still a high level of COVID-19 in the city.
At a news conference, both Etches and Mayor Jim Watson said that if local COVID-19 indicators keep declining, there's a chance the province could allow students to return to in-person classes by the end of May.
Ottawa Public Health (OPH) is reporting 115 new COVID-19 cases and one death Wednesday.
Ontario is lowering the age for the Pfizer-BioNTech COVID-19 vaccine to 12 next month following national advice.
The province is also receiving about a quarter-million AstraZeneca-Oxford vaccine doses to use for second doses now that it's stopped giving it as a first dose.
How many cases are there?
The region is coming down from a record-breaking peak of the pandemic's third wave, one that has included more dangerous coronavirus variants.
As of Wednesday, 25,628 Ottawa residents have tested positive for COVID-19. There are 1,241 known active cases, 23,859 resolved cases and 528 deaths.
Public health officials have reported more than 46,700 COVID-19 cases across eastern Ontario and western Quebec, including more than 43,800 resolved cases.
Elsewhere in eastern Ontario, 183 people have died. In western Quebec, the death toll is 205.
Akwesasne has had more than 680 residents test positive and 10 deaths between its northern and southern sections.
The transfer of COVID-19 patients from other regions to Ottawa hospitals continues. As of the most recent update Tuesday, there were 27 COVID-19 patients from other communities in Ottawa ICUs.
What can I do?
People should only leave home for essential reasons like getting groceries, seeking health care and exercising in their immediate area.
The vast majority of gatherings are prohibited. Exceptions include small activities with households and small religious services.
WATCH | The likelihood of Ottawa schools reopening this month:
Most non-essential businesses can only offer curbside pickup. Access to malls is restricted and big-box stores can only sell essential items.
Gyms and personal care services are closed, while restaurants are only available for takeout and delivery.
Premier François Legault has said the situation is critical in Gatineau and is asking people there to only leave home when it's essential.
High schools, gyms, theatres, personal care services and non-essential businesses are closed in Gatineau, the Pontiac and Collines-de-l'Outaouais until Monday.
Private gatherings are banned in those areas, except for a person who lives alone seeing one other household. Distanced outdoor exercise is allowed in groups up to eight people. The curfew is from 8 p.m. to 5 a.m.
Vallée-de-la-Gatineau and Papineau are red zones with looser restrictions, meaning a 9:30 p.m. curfew and allowing secondary schools and non-essential businesses to reopen. The rest of the region joins it next week.
People are asked to only have close contact with people they live with, be masked and distanced for all other in-person contact and only leave their immediate area for essential reasons — under threat of a fine if they go to a yellow or green zone.
Distancing and isolating
This means it is important to take precautions now and in the future like staying home while sick — and getting help with costs if needed — keeping hands and surfaces clean and maintaining distance from anyone you don't live with, even with a mask on.
OPH says residents should wear masks outside their homes whenever possible.
Health Canada recommends older adults and people with underlying medical conditions get help with errands.
Four COVID-19 vaccines have been deemed safe and approved in Canada.
Canada's task force said first doses offer such strong protection that people can wait up to four months to get a second.
More than 950,000 doses have been given out in the Ottawa-Gatineau region since mid-December, including about 430,000 doses to Ottawa residents and about 190,000 in western Quebec.
People can book provincial appointments online or over the phone at 1-833-943-3900.
Appointments are available through the province for people age 18 and up in Ottawa's three "hot spot" postal codes, Indigenous adults and, through the city, Ottawans in more than 20 "priority" neighbourhoods.
A handful of Ottawa pharmacies in hot spots are offering a limited supply of Moderna vaccines to people age 18 and up.
People as young as age 40 can book through the province starting tomorrow.
It plans to allow everyone over age 18 to make an appointment starting the week of May 24 and expects about two-thirds of adults to have a first dose by the end of May. Kids as young as 12 can get a Pfizer vaccine in June.
People who qualify can make an appointment online or over the phone.
Symptoms and testing
COVID-19 can range from a cold-like illness to a severe lung infection, with common symptoms including fever, a cough, vomiting and loss of taste or smell. Children tend to have an upset stomach and/or a rash.
If you have severe symptoms, call 911.
In eastern Ontario:
Anyone seeking a test should make an appointment. Check with your health unit for clinic locations and hours.
Ontario recommends only getting tested if you fit certain criteria, such as having symptoms, exposure or a certain job.
People without symptoms but who are part of the province's targeted testing strategy can make an appointment at select pharmacies.
Travellers who need a test have very few local options to pay for one.
In western Quebec:
Tests are strongly recommended for people with symptoms and their contacts.
Call 1-877-644-4545 with questions, including if walk-in testing is available nearby.
First Nations, Inuit and Métis:
First Nations, Inuit and Métis people, or someone travelling to work in a remote Indigenous community, are eligible for a test in Ontario.
Anyone returning to the community on the Canadian side of the international border who's been farther than 160 kilometres away — or visited Montreal — for non-essential reasons is asked to self-isolate for 14 days.
Tyendinaga's council is asking people not to travel there to camp or fish.
Inuit in Ottawa can call the Akausivik Inuit Family Health Team at 613-740-0999 for service, including testing and vaccines, in Inuktitut or English on weekdays.
For more information