Newsroom Ready: Transport minister pledges to close passenger compensation loophole used by airlines
Transport Minister Omar Alghabra says the federal government will close a loophole that allows airlines to deny customers compensation for cancelled flights. He says the reform will come as part of an overhaul of passenger rights to be tabled in Parliament this spring. Alghabra's pledge came during a press conference at Toronto's Pearson airport, where he promised $76 million to reduce the backlog of complaints at the Canadian Transportation Agency.