If one thing has become clear during the COVID-19 pandemic, it's that there's no refuge from the virus in Canada or internationally — including for people trying to find safety in this country as refugees.
As COVID-19 shut down economies and closed borders, it also left many people fleeing persecution and death with nowhere to go. That includes the family of Ali Wada, who's trying to sponsor his sister, Nadheerah, and her family who are caught in a bureaucratic limbo in Turkey.
A resident of Kitchener, Ont., Wada is a former refugee himself. He arrived in Canada from Iraq in 1991 and now works as a manager at a manufacturing facility in Guelph, Ont.
His family is trying to make the same journey now, but they're unable to come to Canada, unwanted in Turkey and unwilling to face the dangers of returning home.
"They don't feel welcome in Turkey because they want to deport them," Wada told CBC's The House. "They are sitting in fear because they're not sure if they're going to leave Turkey or if they're going to come here. There's nothing known and they are in constant worry that they have to go back to Iraq."
Wada said his sister's family fled to Turkey from Iraq after one of her sons was killed in a car bombing in 2011 and another was targeted in a different attack later that year.
Her family has been designated as refugees by the United Nations, and Wada's application to sponsor them was accepted in 2019. But a scheduled interview with Canadian embassy officials in Turkey was cancelled last March at the onset of the pandemic.
Ten months later, they're still waiting for an appointment.
Stuck in limbo in Turkey
Two weeks ago, Turkish officials gave them 30 days to leave the country.
"So we have pretty much around 14 days left. I'm in the process of trying to hire a lawyer to appeal that decision. Hopefully, it'll buy some time for the Canadian embassy to call them for the interview and start the process," Wada said.
Canada remains at the top of the list of countries accepting refugees. Even so, this country took in far fewer refugees in 2020 — about 9,000, compared to just over 30,000 the year before.
The federal minister in charge of the refugees file said he understands the plight faced by people who are seeking safety away from home.
"There's no doubt that COVID-19 certainly disrupted everyone's way of life and that is equally true of the government," Minister of Immigration, Refugees and Citizenship Marco Mendicino told The House in a separate interview.
"We have continued to bring those who are in the kind of dire circumstances that we heard by Ali Wada. And we are working with the local MP on that case, too."
Mendicino said his department is working with the United Nations High Commissioner for Refugees (UNCHR) to identify the most urgent cases.
But he said that even though Wada's family had an interview scheduled before the pandemic, that doesn't mean they will be first in line.
"In the case of interviews that are being conducted abroad, we are also at the mercy of the decision of the sovereign countries in which our offices are located. And so we have to work very closely with partners when they are taking decisions to reduce the spread of the virus," he said.
"But there's no question that in any case where life hangs in the balance, that's where we are putting as much priority as we can on them because we do want to show compassion and we do want to show leadership. We know this is about providing a safe sanctuary to the world's most vulnerable."
COVID-19 slows down application process
According to the UNCHR, fewer than 23,000 refugees were resettled across the globe by the agency last year. The number is the lowest the organization has seen in nearly two decades.
Canada took in about 9,000 refugees in 2020 through the country's three resettlement streams.
The UNHCR said an estimated 1.4 million refugees are in urgent need of resettlement.
Immigration, Refugees and Citizenship Canadasaid the continuing impact of COVID-19 means applications can't be processed normally or within the usual time frames.
Still, Mendicino said Canada plans to resettle 30,000 refugees this year.
"We're confident because we have gone more digital. We are taking applications online. We are also finding ways to work around the disruption that has been caused by the pandemic," the minister said.
In an effort to move his family's case along, Ali Wada said he's enlisted the help of his local MP, Liberal Tim Louis. But his own attempts to contact the Canadian embassy in Ankara remain unsuccessful.
"Every time I contact the embassy through email, I get an automatic email saying due to COVID, we have a limited access to files."
In the meantime, Wada said his sister is ill, and she's undergone two operations. He's been forced to take some of the money he'd set aside for when they arrived in Canada to pay for what they need in Turkey.
"I started ... taking from that pot to help them because of all this unexpected delay. So that money that should be spent when they come here to support them; now, I am sending it there to Turkey to survive."
Money, of course, is not his main concern. Or the message he wants Canadian officials to hear. He wants them to know what he saw the last time he visited his sister in Turkey.
"I saw her health is deteriorating while sitting there, especially with all the stress. So I'm asking them if they can have some compassion to speed up the process of the interview so they can get here quick as possible."
As quickly as possible, because their time in Turkey is rapidly running out.