Nunavut landline phone services restored, Northwestel says

·1 min read
A file image of a Northwestel satellite dish in Kugaaruk, Nunavut, pictured on Sept. 29, 2020. (John Last/CBC - image credit)
A file image of a Northwestel satellite dish in Kugaaruk, Nunavut, pictured on Sept. 29, 2020. (John Last/CBC - image credit)

Landline phone customers in Nunavut should not be having any service issues anymore, says a Northwestel spokesperson.

In an emailed statement, Andrew Anderson, the company's director of communications, said the Nunavut landline phone network experienced congestion Monday night due to "much higher than average use."

"The network was operational but some calls would not have been able to get through," Anderson wrote. "Traffic levels have returned to normal and landline phone customers should not experience any issues at this time."

The Nunavut RCMP warned the public on Tuesday (and on social media Monday evening) that Northwestel was experiencing an "unplanned network outage" Tuesday morning and that it was affecting services for Nunavut, outside of Iqaluit.

At the time, it told people to visit the local detachment in the event of an emergency and living outside of the capital, in a news release.

In a news release Tuesday evening, RCMP said all emergency lines into the RCMP were fully working again.

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