Survey says: St. Thomas library wants public's help planning for future

·1 min read

St. Thomas Public Library is asking the public to help guide future plans to serve the city's growing community.

As part of its new master plan, the library launched a survey last week asking patrons and St. Thomas residents to share their thoughts about the service.

“We serve our community, and the best way of finding out what’s best for them is to ask for their opinion," said Heather Robinson, the library's chief executive.

The results will help inform decisions about the library for the next decade, she said.

“We’re looking at things like, are we using . . . spaces in our current building well? Is there a chance we can expand and look at a branch or maybe alternative ways of getting ourselves in the community?"

For example, the library could install more book-lending kiosks across the city, she said, like the one operating at Elgin Centre Mall since 2016.

The survey also will help her team determine the best ways to engage with the community during and after the pandemic, she said. “We don’t know how people are going to want to come back to us. We sure hope they want to come back to us, but we want to make it as comfortable and safe . . . as possible.”

To take the 20-minute survey, which continues until Oct. 15, go to, or the library. Participants who complete the survey can enter a draw for an iPad Air.

The Master Plan survey and review is led by TCI, a Toronto-based management consulting firm, in partnership with Beth Ross & Associates, Bibliotech Inc. and Hossack & Associates Architects Inc.

Calvi Leon, Local Journalism Initiative Reporter, London Free Press

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