The benefits being completely moved to universal credit next year
Here's what to do when you receive a migration notice from the DWP, and what benefits are scheduled to be transferred to UC in 2025.
The government's plans to move every benefit payment to the universal credit system has been outlined for the year ahead.
By 2025, everyone receiving a "legacy benefit" — a benefit that is not universal credit — should expect to have their claim moved to universal credit.
The process known as migration, was introduced to simplify the benefits system.
If you are waiting to hear from the government about your benefits claim being switched across and what it means for you, here's what you need to know.
What is a migration notice, and what do I do when I get one?
A migration notice is sent by the government to let you know you're in line for your benefit payments to be moved to universal credit.
Look out for a letter called a ‘universal credit migration notice’ from the DWP, charity and benefit experts Turn2Us advise.
Tax credit claimants will receive this letter from the DWP with a HMRC logo, or from the department for communities if you live in Northern Ireland.
This notice letter is important as it will tell you that your existing benefits are stopping, and you need to make a claim for universal credit. It will also tell you what you need to do and by when.
It’s important to follow the instructions in the letter, otherwise your benefits will stop by the deadline referenced.
You might get a leaflet telling you to get ready for universal credit – if the letter you get doesn't have a deadline on it, it isn't your migration notice. Wait until you get a proper migration notice before taking action.
Why am I being migrated to universal credit?
Before universal credit was introduced, people claimed several different benefits according to their needs through the DWP.
In 2013, universal credit was brought in by the Conservative government, who said that moving every benefit under one single system would make the process easier to claim, and easier for the government to organise.
The aim is that by the end of 2025, all benefits will make up a single monthly payment. Every recipient will qualify for a standard allowance, and then receive additional money according to different 'elements'.
It is broken down into:
Standard allowance: the basic amount you receive, which depends on your age and whether you have a partner
Elements: additional payments that you may receive based on your circumstances, such as caring for children, paying for childcare, or having housing costs
Housing element: if your payment includes help with housing costs, you can choose to have the money paid directly to your landlord or to you
What happens if I miss the deadline?
The usual deadline to claim universal credit is three months from the date you received your migration letter.
If you cannot make your claim for universal credit by the date in the letter, you can ask the DWP for an extension, Turn2Us advises. You can call the universal credit migration notice helpline on 0800 169 0328. You can only get an extension before your deadline.
If you miss your deadline, you can still get transitional protection if you claim universal credit within a month after the deadline. The end of that month is known as the ‘final deadline’.
Transitional protection ensures people moving over to universal credit who are entitled to less money in the new system will not be financially worse off than they were on legacy benefits.
This protection is only available to people who have received a migration notice and claim by the deadline date on their letter or people who have severe disability premium — extra payments to help with the additional costs of being disabled — in their legacy benefits.
Transitional protection may reduce or stop over time when you have a change of circumstances.
If you make a claim after the final deadline, you can still claim universal credit, but you won’t be eligible for transitional protection.
What benefits have already been migrated?
This year, anyone receiving these benefits will have been migrated to universal credit:
April 2024: Income support, housing benefit, and tax credits with housing benefit
June 2024: Households receiving housing benefit only, excluding those in temporary or supported accommodation
July 2024: Households receiving employment support allowance with child tax credits
August 2024: Households receiving tax credits and over pension age
September 2024: Households receiving job seekers allowance (income based) with housing benefit, and households receiving employment support allowance without child tax credits.
What benefits will be migrated?
The following benefits will be migrated over the course of 2025:
Tax credits: Working tax credit and child tax credit
Income support
Income-based jobseeker's allowance (JSA)
Income-related employment and support allowance (ESA)
Housing benefit: For working age people, unless you're in supported or temporary accommodation
By December 2025, everyone on a legacy benefit should have received a migration notice so they can be transferred to universal credit.