Widespread outage left Hamiltonians without internet access

·1 min read

A widespread outage Tuesday morning left many Hamiltonians without access to the internet.

Around 9:30 a.m., users started reporting connectivity issues through Cogeco, Rogers and Bell.

The outages were predominantly in southern Ontario and the areas surrounding Kingston and Ottawa, according to downdetector.ca.

By 3 p.m., Cogeco said it had resolved the issue and internet was running again.

The outage coincided with the first days back to school for Hamilton’s students, the vast majority of whom are learning remotely this week.

Dozens of parents reported difficulty accessing online classes and connecting with teachers due to the outage.

Shawn McKillop, spokesperson for the Hamilton-Wentworth District School Board, says classes were still ongoing for those who could access the internet.

The board has also said students will not be penalized or marked absent for missing class today due to the outage.

The Catholic board has said the outage affected its students as well.

“These events are outside our control but we will post updates as they are available,” the board said.

Jacob Lorinc, Local Journalism Initiative Reporter, The Hamilton Spectator