Laval's 211 telephone service goes live
Laval's new 211 telephone information line dedicated to social and community services is now live.
Operators are available seven days a week from 8 a.m. to 6 p.m., year-round, and can provide callers with information on 300 organizations in the Laval and greater Montreal area.
Organizations dedicated to food safety, homelessness, psychosocial support, employment assistance and human rights are among those 211 operators can refer callers to.
The same information can be obtained at the service's website.
The telephone reference service, a first of its kind in the Montreal area, is available in English and French with multilingual assistance as well.
211 already in place in other Canadian cities
The Canadian Radio-television and Telecommunications Commission reserved the 211 number at the request of Centraide/United Way in 2011.
The service is already place in many Canadian cities and regions.
In Quebec, it's currently available in the Quebec City region, the Chaudière-Appalaches region and Haute-Yamaska.
The City of Laval invested $305,000 in the five-year joint initiative with the Centre de Référence du Grand Montréal.
