OpenAI is facing controversy. Again.

Halfway to the weekend! I hope you never face a layoff scare, but if you do we've got some help. A 20-year HR professional offered advice on what to do when the rumors of cutbacks start swirling. (Save those personal docs!)

In today's big story, we're looking at the latest controversy to embroil OpenAI amid a difficult few months for the startup.

What's on deck:

But first, oh how the tables have turned.


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The big story

Up in arms over OpenAI

sam altman
Justin Sullivan/Getty Images;Chelsea Jia Feng/BI

The world's most high-profile startup has also become one of its most controversial.

A small group of current and former OpenAI employees signed an open letter to tech companies asking for more transparency and not to retaliate against workers who raise concerns about AI's power.

While there was a sprinkling of Google DeepMind and Anthropic signees, the majority of the group were past and present OpenAI-ers. It marks another controversy for the startup that's been grabbing headlines for all the wrong reasons.

From public spats with Scarlett Johansson and Elon Musk to salty executive exits, Business Insider's Madeline Berg has a full rundown on the chaos at OpenAI this year.

At the center is CEO Sam Altman, whose act is wearing thin in certain tech circles.

Much of the outrage stems from a lack of guardrails around artificial general intelligence, or the idea that tech could ultimately outperform humans at various tasks and capabilities.

OpenAI and Altman have long sought to achieve AGI, but experts warn it could ultimately lead to humanity's extinction.

Sam Altman
Sam Altman was once tech's golden boy. He may be starting to experience a fall from grace.Justin Sullivan/Getty Images; BI

But how did things turn so quickly for OpenAI?

I asked one venture investor who's spoken to multiple high-profile AI experts. Their takeaway was simple: OpenAI wants to have it both ways regarding how it's perceived about safety and commercialization.

On the one hand, safety is built into the core of the startup. It's structured as a "capped-profit" company governed by a nonprofit, and Altman doesn't hold equity directly in OpenAI. The idea was for OpenAI to pursue building AGI that "is safe and benefits all of humanity."

But the startup's commercial aspirations are clear. It's aggressively pushed out new models to compete with rivals and is reportedly considering adjusting its structure to become a full-blown, for-profit company. It also disbanded the team responsible for mitigating AI risks.

The result, the VC told me, is people feel OpenAI is talking out of both sides of its mouth. In reality, they said, the split between OpenAI's focus on commercialization versus safety feels like it's more 95/5, respectively.

It doesn't help that some OpenAI employees joined when that split was closer to 80/20 and favored safety over business, they added.

The impetus for the increased focus on business isn't entirely clear. But the failed ouster of Altman, which included concerns over safety, does seem like a turning point for the startup.

Whatever the case, OpenAI can't keep trying to sit on both sides of the fence, according to the VC. The tensions are too high between commercial and safety aspirations to straddle the line and not expect more issues, they said.


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The Insider Today team: Dan DeFrancesco, deputy editor and anchor, in New York. Jordan Parker Erb, editor, in New York. Jack Sommers, deputy editor, in London. George Glover, reporter, in London. Annie Smith, associate producer, in London.

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