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Salesforce COO warns there may be even more job cuts coming to 'change and reshape' the company

People wear protective face masks outside Salesforce Tower.
Salesforce recently cut around 8,000 roles.Noam Galai/Getty Images
  • Salesforce COO Brian Millham said it could "change and reshape" the company, per Bloomberg.

  • The company has already cut its workforce by 10%, or about 8,000 employees.

  • Bain & Co is reviewing its operations but hasn't yet made any recommendations.

A fresh wave of job cuts could be coming at Salesforce, its chief operating officer told Bloomberg.

Brian Millham said Friday that a "change and reshape" of the company may be needed to drive efficiencies.

"The structure of the organization — if we feel like it needs to change and reshape — we're going to make those moves to drive the efficiencies," he said.

He also said consultants Bain & Co were reviewing operations, but were yet to make any final recommendations.

The software giant announced in January it would cut about 8,000 employees, or 10% of its headcount, in a focus on profitability. Most of the cuts affected workers in sales and marketing in locations including New York and Atlanta, Insider's Ashley Stewart and Ellen Thomas previously reported.

Salesforce recently reduced an annual employee bonuses by 30%, sparking criticism from some workers as the company had reported "record" adjusted operating margins of 22.5% during its most recent financial year and had forecast a figure of 27% in March.

Millham also told Bloomberg that he's also pushing for further efficiencies in the sales and go-to-market divisions. He added that more workers were returning to its office since it started encouraging staff to go in more frequently.

"From the very beginning this was a performance-oriented culture," he said. "We may have drifted a bit from that during the pandemic as we took care of our employees and made sure everyone was staying healthy."

The company paid almost $28 billion to buy Slack in December 2020 in its largest acquisition.

Salesforce didn't immediately respond to a request for comment from Insider, made outside normal working hours.

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