Laid-off workers feel they've lost a sense of control due to COVID-19
Do you sometimes feel like youâre being pushed around in life?
The sense of control is a fundamental human goal. Possessing it is better than believing that fate or other powerful forces determine the outcomes in your life. And it provides a protective shield for mental health.
Stressors can erode the sense of control â and 2020 was the motherlode. Job disruption is among the most potent threats. On that score, it doesnât get much worse than April 2020. The unemployment rate spiked at 13 per cent, with total unemployment increasing by almost 1.3 million from February to April. Almost all of the newly unemployed â 97 per cent â were classified as âtemporary layoffs,â which means they anticipated returning to their former jobs once the shutdown restrictions were lifted.
How did this holding pattern affect the sense of control? With the help of the Angus Reid Forum, we surveyed thousands of Canadians before and during the pandemic. Our sample was designed to provide a broadly representative portrait of Canadians across socio-economic characteristics, job sectors, occupations and skill levels.
To measure perceived control, we asked their level of agreement or disagreement with statements that included âyou have little control over the things that happen to youâ and âyou often feel helpless in dealing with problems of life.â
Compared to Canadians who remained stably employed, those who became temporarily laid off felt more powerless. And those with a greater sense of control were more optimistic about being recalled back to work or about finding a new job if the layoff became permanent.
Personal experiences
To understand these survey results, we conducted in-depth interviews with people who had been temporarily laid off. A theme emerged: the effects of chronic uncertainty on problem-solving.
For Oliver, a fundraising manager, being laid off was âbeyond stressfulâ because âthere were so many variables that it felt impossible to plan.â He continued:
âThe feeling of uncertainty was coupled with losing the concrete pillars in my life. A lot of the stress comes from the inability to actually address those concerns. Itâs still difficult to plan. You feel like youâre spinning your wheels.â
âThe first few days were just shock,â explained Kendra, a business development manager. âIâve lost jobs before, but it wasnât really that sense of agency, that this is something in my control.â This loss of control intersected with her job search efforts:
âWith every interview, with every networking thing that I went to, it was more of a âwait and seeâ approach. There was a sense of powerlessness, of being stuck in the same place.â
The uncertainty was crushing for Greg, who worked in business event sales:
âNot having a schedule, interacting with people like I used to, using my brain on a daily basis, on top of that not eating or sleeping well. I feel completely out of control. It feels like Iâm on this downward spiral and itâs just affecting everything.â
When we asked Ellen, a manager in technical safety, to rate the stress of being laid off on a scale from one to five, she replied:
âIt was like a seven! All I could do at the beginning was sit on a stool at work and shake, and cry. It was such an unknown and scary feeling for me because nothing like that had ever happened to me. In a stressful situation, Iâm usually kind of like the cool cucumber. This one, I definitely was not.â
Silver linings
While we heard countless tales about the loss of control, many also identified a silver lining in the experience: a mindset shift.
âThe only control I had was of my own personal surroundings,â said Shawn, an aircraft maintenance engineer. âI started to learn how to simplify things and not get stuck on timelines and deadlines. Things will just happen. I have learned a lot from it in terms of just relaxing.â
Some expressed an âit is what it isâ attitude mixed with proactive problem-solving. Earl, an architectural technologist, described the uncertainty: âEvery day, when I woke up out, I had to breathe.â He wondered: âAm I going to get a pink slip today?â
Eventually, he redefined the situation. âThatâs the hand I was dealt with,â he said, âso you have to play your cards the best you can.â He decided to develop his skills, asserting that âwhen somethingâs taken from you outside of your control, youâre going to try to get it back and be a little innovative in how you do it. That was the only way I could fight back.â
Peter, an engineering technician, echoed this can-do attitude: âI come from the stock that doesnât like to sit around and whine about stuff.â Heâs playing the same card game as Earl: âThe hand youâre dealt is the hand youâre dealt. You play it.â And, when the temporary layoff started to feel permanent, Peter decided to start his own business âto have a little more control.â
âItâd be nice to row my own boat! Itâs a Maritimer term.â
He added: âIâll take my fate into my own hands. I canât blame you, canât blame anyone else ⌠itâs all on me.â
Ryu Won Kang, an undergraduate studying biochemistry and immunology at the University of Toronto, co-authored this article.
This article is republished from The Conversation, a nonprofit news site dedicated to sharing ideas from academic experts. It was written by: Scott Schieman, University of Toronto.
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Scott Schieman receives funding from the University of Toronto COVID-19 Action Initiative.